![]() ![]() It is important to mention that there are two different types of drivers, generics provided by Intel and Equipment Manufacturer drivers, that are customized to work with each specific system.Confirm that the processor passes the Intel® Processor Diagnostic Tool test.Click the CPU tabs to check whether anything is using up large chunks of your CPU (for instance, a web browser with many tabs open). ![]() ![]() You mentioned that the CPU workload goes high when playing the games, please confirm that no other heavy workload programs are running in the background while playing.Check with the game developer for the latest patches and updates.Regarding your issue, we would like to recommend the following: To void duplicate efforts and confusion, we will close your other thread and will continue the support here. To save your scan: click on "Next" then "Save."Īlso, we noticed that you have a different thread regarding this issue.Click on the menu where it says: "Summary" to change it to "Detailed View.".By default, Intel SSU will take you to the "Summary View." Open the application and click on "Scan" to see the system and device information.Create a report using the Intel System Support Utility (Intel SSU) report:. ![]()
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